Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only), Playa del Carmen
Get
up to 10% off
by reserving directly on our site
Key details
About the Hotel
Carretera Chetumal Pto Juarez, Playa del Carmen, 77710,
-
Close to the beach
Very good
7.5
6.6
/10
3.6
/5
Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
Clean rooms
Delicious cocktails
Fantastic entertainment
Beautiful surroundings
Good food variety
Friendly staff
"Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge."
Thom from Netherlands
read full review
"The waterpark is amazing for both children and adults!"
Phillip Michael from United States
read full review
"Lots of wildlife, Cenote just off lobby was beautiful and interesting to snorkel in, with COVID you need to bring your own mask, they provide life jacket."
Colleen S from United Kingdom
read full review
5-star Eco All-Inclusive Resort with Water Park in Playa del Carmen
Water Park
Sandos Caracol Eco Resort features one of the largest water parks in Mexico, boasting 29 slides catering to all thrill-seeking levels. Guests can enjoy lagoon-style cascades and interactive elements while relaxing on sun loungers with a nearby refreshment bar. This expansive water park offers a blend of adrenaline-pumping and family-friendly options for endless fun.
Nature and Eco-Tours
The hotel offers the All-Nature Experience, a program with daily eco-activities enriching guest understanding of the lush ecosystems surrounding the resort. Visitors can snorkel in natural cenotes, explore mangrove forests, and partake in guided eco-tours through stunning outdoor locations. These activities are designed to connect guests with the natural heritage of the Riviera Maya.
Accommodation Options
Sandos Caracol Eco Resort presents 955 guest rooms that range from spacious family-friendly villas to adult-only accommodations. The adult-only section includes a private check-in service, dedicated pool, and an exclusive restaurant for added privacy. All rooms are eco-friendly, utilizing solar energy and designed to minimize environmental impact.
Dining and Bars
An array of dining options is available, including Italian, Brazilian steakhouse, Asian cuisine, and vegan dishes served at the hotel's multiple restaurants. Guests can enjoy refreshments at various bars scattered throughout the property, allowing for a diverse culinary experience. The all-inclusive plan ensures that meals and drinks are all part of the luxurious stay.
Entertainment and Activities
Daily activities enrich the guests' stay, including beach volleyball, water polo, yoga sessions, and jungle walks throughout the vibrant landscape. Each night, the hotel's Teatro del Pueblo program showcases exciting shows, including the popular Sacred Fire Ceremony. For those traveling with families, a supervised kids' club offers dedicated care and activities for youngsters.
Highlights
Water Park: one of the largest water parks in Mexico, 29 slides
Nature: All-Nature Experience with eco-tours and snorkeling
Dining: multiple restaurants with diverse culinary offerings
Activities: daily entertainment including jungle walks and yoga sessions
Must-do experiences
Taste authentic cochinita pibil at Los Hijos de la Tostada.
Visit the art-filled Frida Kahlo Museum for culture and inspiration.
Explore the cenotes near Tulum for a refreshing swim in nature.
Join a temazcal ceremony at a local spa for spiritual rejuvenation.
Stroll through the bustling Playa del Carmen Artisan Market for souvenirs.
Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
62 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Balcony
room details
Pool View Superior
2 persons
39 sq. feet
2 Double beds
Air conditioning
Balcony
room details
Select Club Superior Adults Only
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
July 2026 - July 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
July 2026
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
August 2026
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
Choose dates to see prices
Check-in/ Check-out
Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.6/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Sandos Caracol Nature Resort & Water Park, dining is a delightful blend of international flavors and local essence. Each restaurant invites guests on a culinary exploration, from gourmet breakfast delights to vibrant dinners, all within a stunning natural setting that enhances these authentic dining experiences.
La Laguna
International buffet
Ambiance
Spacious and inviting, surrounded by natural light, perfect for leisurely meals.
Key Offerings
A diverse selection at breakfast, lunch, and dinner enhances every palate, with options varying from traditional to contemporary dishes.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM, lunch from 12:30 PM to 3:30 PM, and dinner from 6:30 PM to 10:30 PM.
La Toscana
Italian
Ambiance
Charming and relaxed, ideal for morning gatherings and daytime dining.
Key Offerings
Indulge in classic Italian breakfast and lunch dishes, focusing on fresh ingredients and authentic flavors.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:30 PM.
Las Mascaras
Mexican
Ambiance
Vibrant and colorful atmosphere, evoking the spirit of Mexico.
Key Offerings
Serving traditional Mexican dinner options that celebrate regional recipes and rich flavors.
Reservation
No
Open for dinner; specific hours not provided.
Salvia Snack Bar
Vegetarian
Ambiance
Casual and relaxed spot for light dining and snacks.
Key Offerings
A creative menu for vegetarians featuring healthy choices and comforting options for dinner.
Reservation
No
Open for dinner; specific hours not provided.
El Templo
Asian
Ambiance
Serene and contemporary, promoting a peaceful dining experience.
Key Offerings
No specific offerings provided; explore a range of Asian-inspired dishes.
Reservation
No
Hours vary.
Fogo de Brazil
Brazilian
Ambiance
Warm and welcoming environment designed for a communal dining experience.
Key Offerings
Showcasing traditional Brazilian barbecue served in an authentic rodizio style at dinner.
Reservation
No
Open for dinner; specific hours not provided.
La Riviera
Mediterranean
Ambiance
Elegant yet casual, perfect for savoring Mediterranean delights.
Key Offerings
No specific offerings provided; a fusion of Mediterranean flavors awaits.
Reservation
No
Hours vary.
Los Lirios
Seafood
Ambiance
Coastal-inspired venue that celebrates the bounty of the sea.
Key Offerings
Dinner features an array of fresh seafood dishes tailored to highlight local catches.
Reservation
No
Open for dinner; specific hours not provided.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location
Carretera Chetumal Pto Juarez, Playa del Carmen, 77710,
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Grand Coral Golf Riviera Maya
19 minutes walking
A beautiful golf course featuring stunning landscapes and challenging holes, ideal for golf enthusiasts.
Galeria Luis Sottil
30 minutes walking
An art gallery showcasing local and contemporary artists. Regular exhibitions and events attract art lovers.
Xavage Park by Xcaret
40 minutes driving
An adventure park offering thrilling activities like rafting, kayaking, and obstacle courses for adventure seekers.
Discover the local attractions near Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Uncover the notable landmarks near Sandos Caracol Eco Resort that offer unique experiences and outdoor leisure activities.
Ideal for nature lovers seeking swimming and exploration in natural formations: Cenote Misterio Maya
Perfect for golf enthusiasts looking for a challenging round in a scenic setting: Grand Coral Golf Riviera Maya
Well suited for adventure seekers wanting thrilling water activities: Xavage Park by Xcaret
Great for beachgoers wanting relaxation and sun along the shores: Grand Coral Beach Club
Best for tranquil outings with beautiful views and calm waters: Point Esmeralda
Suited for art lovers interested in local artwork and exhibitions: Galeria Luis Sottil
Ideal for casual strolls and enjoying shopping and culture: Quinta Avenida
Works well for short visits to a serene beach environment: Xcalacoco
Perfect for enjoying sunbathing and beachfront activities: Playa
Water Sports at Punta Bete
20 minutes driving
Beautiful beaches perfect for snorkeling, paddleboarding, and jet skiing. Equipment rentals available nearby.
Yoga at the Beach
10 minutes driving
Relaxing beach yoga sessions provide a serene atmosphere to unwind and recharge amidst stunning ocean views.
Koh Thai
30 minutes walking
A cozy spot serving authentic Thai dishes in a relaxed setting, featuring vegetarian options and vibrant flavors.
La Marea
40 minutes driving
Rooftop dining experience with breathtaking views, offering a fusion of local seafood and international cuisine.
Discover dining options near Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Check out the excellent dining options near Sandos Caracol Eco Resort that cater to various tastes and preferences.
Great for seafood lovers looking for fresh and local flavors: Sea Olive
Ideal for those seeking a casual dining experience with a varied menu: La Marea
Perfect for fine dining with a focus on gourmet cuisine: La Brasserie
Works well for those wanting delightful Italian dishes in a cozy atmosphere: Arezzo Restaurant
Suited for relaxed beachside meals and cocktails: Coco's Cabanas
Well suited for sushi enthusiasts craving fresh and innovative rolls: Oka - Sushi Bar
Xavage Park
40 minutes driving
A unique adventure park that hosts live performances and interactive shows, perfect for thrill-seekers and families.
Martina Beach Club
40 minutes driving
A lively beach club featuring DJs and theme nights, providing a vibrant nightlife atmosphere for all ages.
Getting around
City Centre
Playa del Carmen 8 min · 3.2 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 11 min · 4.4 mi
Cozumel (CZM) 61 min · 25.0 mi
Curious about the exclusive early booking rate?
Don’t wait—secure exclusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2599 verified reviews
7.5 /10
Very good
65 %
Recommend
Breakfast
3.7/10
Cleanliness
8.7/10
Comfort
8.4/10
Facilities
7.6/10
Free WiFi
7.5/10
Location
8.9/10
Paid Wi-Fi
5.0/10
Staff
8.6/10
Value for money
8.0/10
Pros
Happy staff
Wonderful food
Beautiful cenote
Cons
Rude service
Cockroaches in room
Guest reviews
based on 520 reviews
7.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What is the closest airport to the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Aeropuerto de Playa del Carmen airport is located within a 15-minute drive (5 km) from the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive.
Should we expect an airport shuttle to bring us to Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport pick up which will take you to Sandos Caracol Nature Resort & Water Park All Inclusive with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Yes, the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive offers guests to park their cars at parking spaces for free.
What are the booking prices at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
The prices at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive start from $141.
What payment methods are available in the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
At the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using American Express and Visa.
What kinds of rooms does the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive offer?
The fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive offers such room types as Club Penthouse Suite, Superior Family Room, and Club Superior Room.
Does the staff at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive speak any foreign languages?
Yes, the staff of the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive will help you in Spanish, English, Italian, and Dutch.
Which facilities are provided in the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Top locations of the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive include luggage storage and a barber shop, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What spa facilities are provided at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Pampering amenities in the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive include a Turkish steam room, a solarium, and a Jacuzzi.
