Loved by Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests
Clean rooms
Delicious cocktails
Fantastic entertainment
Beautiful surroundings
Good food variety
Friendly staff
"Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge."
Thom from Netherlands
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"The waterpark is amazing for both children and adults!"
Phillip Michael from United States
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"Lots of wildlife, Cenote just off lobby was beautiful and interesting to snorkel in, with COVID you need to bring your own mask, they provide life jacket."
Colleen S from United Kingdom
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Water Park
The hotel showcases one of Mexico's largest water parks, featuring 29 slides ranging from high-speed options to family-friendly designs. Guests can enjoy lagoon-style cascades and sun loungers, along with a refreshment bar nearby. This expansive facility offers endless activities tailored to various thrill levels.
Eco-Friendly Commitment
As a recognized eco-resort, Sandos Caracol integrates sustainable energy solutions while actively participating in local conservation efforts. The property functions as a nature reserve, hosting rescued animals and preserving endemic species in their natural habitats. Natural jungle-lined waterways and ancient cenotes enhance the surrounding ecosystems.
Dining Options
The culinary offerings include diverse dining options, covering Italian buffets, Brazilian steakhouses, and various A La Carte choices. Restaurants serve authentic Mexican cuisine and vegan selections, catering to diverse dietary preferences. Multiple bars throughout the resort provide unique cocktail and snack options.
Cultural and Recreational Activities
Guests can participate in daily activities like jungle walks, yoga sessions, and water sports, providing varied ways to explore the surroundings. Evening entertainment includes the 'Sacred Fire Ceremony,' an engaging Pre-Hispanic show that adds cultural richness to the stay. Eco tours through stunning outdoor locations are also available.
Accommodations
The hotel offers 955 rooms, including spacious villas and an adults-only section with exclusive access to amenities. This section includes dedicated adult pools, specialty restaurants, and private check-in service. All accommodations are designed with eco-friendly materials, contributing to the resort's sustainability goals.
Highlights
Water Park: full-size water park
Eco-Friendly: eco-resort
Dining: Brazilian steak houses
Activities: daily activities
Must-do experiences
Taste authentic cochinita pibil at Los Hijos de la Tostada.
Visit the art-filled Frida Kahlo Museum for culture and inspiration.
Explore the cenotes near Tulum for a refreshing swim in nature.
Join a temazcal ceremony at a local spa for spiritual rejuvenation.
Stroll through the bustling Playa del Carmen Artisan Market for souvenirs.
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Select your room type
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Pool View One Bedroom Suite
2 persons
670 sq. feetÂ
1 King-size bed and 1 Sofa bed
Pool view
Shower
Balcony
room details
Pool View Superior
2 persons
420 sq. feetÂ
2 Double beds
Pool view
Shower
Balcony
room details
Select Club Superior Adults Only
2 persons
420 sq. feetÂ
1 King-size bed
Private pool
Balcony
room details
Select Club Deluxe Adults Only
2 persons
445 sq. feetÂ
1 King-size bed and 1 Sofa bed
Private pool
Balcony
room details
Click button to see more rooms
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Facilities
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.9/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
At Sandos Caracol Nature Resort & Water Park, dining is a delightful blend of international flavors and local essence. Each restaurant invites guests on a culinary exploration, from gourmet breakfast delights to vibrant dinners, all within a stunning natural setting that enhances these authentic dining experiences.
La Laguna
International buffet
Ambiance
Spacious and inviting, surrounded by natural light, perfect for leisurely meals.
Key Offerings
A diverse selection at breakfast, lunch, and dinner enhances every palate, with options varying from traditional to contemporary dishes.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM, lunch from 12:30 PM to 3:30 PM, and dinner from 6:30 PM to 10:30 PM.
La Toscana
Italian
Ambiance
Charming and relaxed, ideal for morning gatherings and daytime dining.
Key Offerings
Indulge in classic Italian breakfast and lunch dishes, focusing on fresh ingredients and authentic flavors.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:30 PM.
Las Mascaras
Mexican
Ambiance
Vibrant and colorful atmosphere, evoking the spirit of Mexico.
Key Offerings
Serving traditional Mexican dinner options that celebrate regional recipes and rich flavors.
Reservation
No
Open for dinner; specific hours not provided.
Salvia Snack Bar
Vegetarian
Ambiance
Casual and relaxed spot for light dining and snacks.
Key Offerings
A creative menu for vegetarians featuring healthy choices and comforting options for dinner.
Reservation
No
Open for dinner; specific hours not provided.
El Templo
Asian
Ambiance
Serene and contemporary, promoting a peaceful dining experience.
Key Offerings
No specific offerings provided; explore a range of Asian-inspired dishes.
Reservation
No
Hours vary.
Fogo de Brazil
Brazilian
Ambiance
Warm and welcoming environment designed for a communal dining experience.
Key Offerings
Showcasing traditional Brazilian barbecue served in an authentic rodizio style at dinner.
Reservation
No
Open for dinner; specific hours not provided.
La Riviera
Mediterranean
Ambiance
Elegant yet casual, perfect for savoring Mediterranean delights.
Key Offerings
No specific offerings provided; a fusion of Mediterranean flavors awaits.
Reservation
No
Hours vary.
Los Lirios
Seafood
Ambiance
Coastal-inspired venue that celebrates the bounty of the sea.
Key Offerings
Dinner features an array of fresh seafood dishes tailored to highlight local catches.
Reservation
No
Open for dinner; specific hours not provided.
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Location
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
1.8
mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
1.9
mi
Punta Bete Mexico Xcalacoco
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Grand Coral Golf Riviera Maya
19 minutes walking
A beautiful golf course featuring stunning landscapes and challenging holes, ideal for golf enthusiasts.
Galeria Luis Sottil
30 minutes walking
An art gallery showcasing local and contemporary artists. Regular exhibitions and events attract art lovers.
Xavage Park by Xcaret
40 minutes driving
An adventure park offering thrilling activities like rafting, kayaking, and obstacle courses for adventure seekers.
Discover the local attractions near Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Uncover the notable landmarks near Sandos Caracol Eco Resort that offer unique experiences and outdoor leisure activities.
Ideal for nature lovers seeking swimming and exploration in natural formations:
Cenote Misterio Maya
Perfect for golf enthusiasts looking for a challenging round in a scenic setting:
Grand Coral Golf Riviera Maya
Well suited for adventure seekers wanting thrilling water activities:
Xavage Park by Xcaret
Great for beachgoers wanting relaxation and sun along the shores:
Grand Coral Beach Club
Best for tranquil outings with beautiful views and calm waters:
Point Esmeralda
Suited for art lovers interested in local artwork and exhibitions:
Galeria Luis Sottil
Ideal for casual strolls and enjoying shopping and culture:
Quinta Avenida
Works well for short visits to a serene beach environment:
Xcalacoco
Perfect for enjoying sunbathing and beachfront activities:
Playa
Water Sports at Punta Bete
20 minutes driving
Beautiful beaches perfect for snorkeling, paddleboarding, and jet skiing. Equipment rentals available nearby.
Yoga at the Beach
10 minutes driving
Relaxing beach yoga sessions provide a serene atmosphere to unwind and recharge amidst stunning ocean views.
Koh Thai
30 minutes walking
A cozy spot serving authentic Thai dishes in a relaxed setting, featuring vegetarian options and vibrant flavors.
La Marea
40 minutes driving
Rooftop dining experience with breathtaking views, offering a fusion of local seafood and international cuisine.
Discover dining options near Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Check out the excellent dining options near Sandos Caracol Eco Resort that cater to various tastes and preferences.
Great for seafood lovers looking for fresh and local flavors:
Sea Olive
Ideal for those seeking a casual dining experience with a varied menu:
La Marea
Perfect for fine dining with a focus on gourmet cuisine:
La Brasserie
Works well for those wanting delightful Italian dishes in a cozy atmosphere:
Arezzo Restaurant
Suited for relaxed beachside meals and cocktails:
Coco's Cabanas
Well suited for sushi enthusiasts craving fresh and innovative rolls:
Oka - Sushi Bar
Xavage Park
40 minutes driving
A unique adventure park that hosts live performances and interactive shows, perfect for thrill-seekers and families.
Martina Beach Club
40 minutes driving
A lively beach club featuring DJs and theme nights, providing a vibrant nightlife atmosphere for all ages.
Getting around
City Centre
Playa del Carmen8 min
 ·Â
3.2
mi
Airports
Aeropuerto de Playa del Carmen (PCM)11 min
 ·Â
4.4
mi
Cozumel (CZM)61 min
 ·Â
25.0
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.Â
Children & extra beds
There are no cots provided in a room.Â
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Dutch
Year renovated:
2011
Number of rooms:
216
Former name
Sandos Select Club
Reviews and Ratings
Feedback about Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) from previous guests about their experience.
Review score
Based on 2638 verified reviews
7.5/10
Very good
64%
Recommend
Breakfast
3.7/10
Cleanliness
8.6/10
Comfort
8.4/10
Facilities
7.9/10
Free Wi-Fi
7.5/10
Location
8.7/10
Paid Wi-Fi
5.0/10
Staff
8.8/10
Value for money
7.8/10
Pros
Happy staff
Wonderful food
Beautiful cenote
Cons
Rude service
Cockroaches in room
Guest reviews
based on 569 reviews
7.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
What is the closest airport to the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Aeropuerto de Playa del Carmen airport is located within a 15-minute drive (5 km) from the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive.
Should we expect an airport shuttle to bring us to Sandos Caracol Nature Resort & Water Park All Inclusive?
Airport pick up which will take you to Sandos Caracol Nature Resort & Water Park All Inclusive with a 15-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Yes, the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive offers guests to park their cars at parking spaces for free.
What are the booking prices at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
The prices at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive start from $141.
What payment methods are available in the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
At the 5-star Sandos Caracol Nature Resort & Water Park All Inclusive, you can pay using American Express and Visa.
What kinds of rooms does the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive offer?
The fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive offers such room types as Club Penthouse Suite, Superior Family Room, and Club Superior Room.
Does the staff at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive speak any foreign languages?
Yes, the staff of the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive will help you in Spanish, English, Italian, and Dutch.
Which facilities are provided in the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Top locations of the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive include luggage storage and a barber shop, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What spa facilities are provided at the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive?
Pampering amenities in the fantastic 5-star Sandos Caracol Nature Resort & Water Park All Inclusive include a Turkish steam room, a solarium, and a Jacuzzi.
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